What we do.
Tech help, straight up
Support for people with better things to do than fight a computer. Clear prices, no contracts unless you want one, and an honest answer when something isn't worth fixing.
Remote support
The quickest route to a fix. You approve a secure connection, we fix it while you watch, and you can end it with one click. Nothing stays installed afterwards.
- Office and email problems
- Software installs and updates
- Printer and scanner setup
- Virus and malware clean-up
On-site visits
Some jobs need someone in the room. We'll always tell you first if remote support would do the job for less — no call-out for the sake of it.
- New PC setup and data transfer
- Wi-Fi for thick-walled stone buildings
- Hardware repairs and upgrades
- Office moves
Microsoft 365
Set up properly the first time, which saves a great deal of pain later. Mailboxes, shared drives, Teams and permissions — plus the security settings that actually get switched on.
- Migration from old email
- Shared mailboxes and calendars
- OneDrive and SharePoint
- Multi-factor authentication rollout
Accounts software
We're not your accountant, but we know Sage, QuickBooks and Xero from the technical side — installs, upgrades, multi-user setups, and the bits that talk to HMRC.
- Sage 50 installs and upgrades
- Multi-user and network setups
- Making Tax Digital connections
- Data file repair and recovery
Backup & recovery
The service people only appreciate once. Backups that run on their own, get checked regularly, and are proven to restore — not just hoped to.
- Cloud and local backup
- Ransomware-resistant copies
- Monitoring and monthly checks
- Emergency data recovery
Cyber security
Practical protection sized for a small business, not an enterprise budget. Most attacks are stopped by a handful of basics done properly.
- Email filtering and anti-phishing
- Staff awareness sessions
- Password managers and MFA
- Cyber Essentials preparation
The Straight-Talking Promise
How every job works
Four steps. No surprises.
- Tell us what's upRing or send a message. Describe it in your own words — you don't need the technical terms.
- Get an honest viewA quick remote fix, a visit, or something you'd honestly be better off replacing.
- Agree the priceYou'll know the cost before we start. If it turns out bigger, we stop and check with you.
- Sorted, and explainedWe fix it, tell you what caused it, and how to stop it happening again.
Need a hand today?
Most remote sessions start within a couple of hours
During working hours. Tell us what's happening and we'll tell you straight whether we can help.
