What we do
Support for people who have better things to do than fight with a computer. Clear pricing, no contracts unless you want one, and an honest answer when something is not worth fixing.
Remote support
The quickest route to a fix. We send you a one-off secure link, you approve the connection, and we work on the problem while you watch. Nothing stays installed afterwards.
- Office and email problems
- Software installs and updates
- Printer and scanner setup
- Virus and malware clean-up
On-site visits
Some jobs need someone in the room. We cover the main Yorkshire towns and cities, usually within a day or two, and we will always tell you first if remote support would do the job for less.
- New PC setup and data transfer
- Wi-Fi and network cabling
- Hardware repairs and upgrades
- Office moves
Microsoft 365
Setting it up properly the first time saves a great deal of pain later. Mailboxes, shared drives, Teams, permissions, and security settings that actually get switched on.
- Migration from old email
- Shared mailboxes and calendars
- OneDrive and SharePoint
- Multi-factor authentication rollout
Accounts software
We are not your accountant, but we know Sage, QuickBooks and Xero from the technical side — installs, upgrades, multi-user setups, data files that will not open, and the bits that connect to HMRC.
- Sage 50 installs and upgrades
- Multi-user and network setups
- Making Tax Digital connections
- Data file repair and recovery
Backup & recovery
The service people appreciate only once. We set up backups that run on their own, check them regularly, and prove they restore.
- Cloud and local backup
- Ransomware-resistant copies
- Monitoring and monthly checks
- Emergency data recovery
Cyber security
Practical protection sized for a small business, not an enterprise budget. Most attacks are stopped by a handful of basics done properly.
- Email filtering and anti-phishing
- Staff awareness sessions
- Password managers and MFA
- Cyber Essentials preparation
How it works
Four steps, no surprises.
- Tell us what is happeningRing us or send a message. Describe it in your own words — you do not need the technical terms.
- We give you an honest assessmentWhether it is a quick remote fix, a visit, or something you would be better off replacing.
- We agree the cost firstYou will know what it will cost before we start. If it turns out to be bigger, we stop and check with you.
- We fix it and explain itAnd we tell you what caused it, so it is less likely to happen again.
Need a hand today?
Most remote sessions can start within a couple of hours during working hours.