On t' moor and off it.
Computer & IT support in Ilkley
Straight-talking tech help for homes and businesses in Ilkley and the villages round about. Plain English, the price before the work, and no fix, no fee.
From the big Victorian villas up towards the moor to the shops on The Grove, Ilkley has its own particular tech headaches. Thick stone walls that swallow Wi-Fi. A lot of people working from home or commuting on the Wharfedale line. And, sadly, a steady stream of scam calls and emails doing the rounds.
What we help with in Ilkley
Wi-Fi through stone walls
Solid gritstone walls stop Wi-Fi dead. We set up mesh systems and wired access points so the signal reaches the back bedroom and the garden office, not just the hallway.
Home offices that work
For people splitting the week between home and Leeds or Bradford: reliable video calls, a proper backup, and the work laptop and home printer finally talking to each other.
Scam calls and dodgy emails
If someone has rung claiming to be from Microsoft, BT or your bank — or you have already let them on — we will check the machine, lock things down and explain what happened.
Shops, cafés and practices
Independent businesses on The Grove and Brook Street: Microsoft 365 email, shared files, guest Wi-Fi kept separate from the till, and backups that actually run.
Round and about.
Covering Ilkley and nearby
We visit homes and businesses across Ilkley and the surrounding villages, and offer remote support anywhere. If you're not sure whether you're in range, just ask.
- Ilkley
- Ben Rhydding
- Burley-in-Wharfedale
- Addingham
- Menston
- Middleton
The Straight-Talking Promise
- Plain English, always. If we use a word you don't understand, that's our fault, not yours. Ask us and we'll explain it properly.
- The price before the work. You'll know what it costs before we start. If the job turns out bigger, we stop and ask you first.
- An honest "is it worth it?". If a new one would be cheaper than fixing the old one, we'll say so — even when it costs us the job.
- No fix, no fee. If we can't sort it, you pay nothing — no call-out, no diagnosis fee, no mileage. No matter what.
- A real person, not a call centre. You'll talk to the person who actually fixes it, and they'll remember you next time.
Rather fix it yourself?
Our free guides are written the way we'd explain it sat next to you.
How to spot a phishing email
The signs to look for, the two rules that stop nearly every attack, and exactly what to do if you have already clicked.
Microsoft TeamsRun a Teams meeting without the usual problems
Scheduling, inviting people outside your organisation, sharing your screen and fixing the "nobody can hear me" moment.
OneDrive & SharePointOneDrive: syncing, sharing and getting space back
What the cloud and tick icons mean, how to share a file safely, and how to free up disk space without deleting anything.
Other areas we cover
Put t' kettle on.
Summat up in Ilkley? Tell us straight
Describe it in your own words. We'll tell you honestly whether it's a five-minute remote fix or a visit — and what it'll cost before we start.
