Under the Chevin.
Computer & IT support in Otley
Straight-talking tech help for homes and businesses in Otley and the villages round about. Plain English, the price before the work, and no fix, no fee.
Otley is a working market town, and a lot of our calls here come from the people who keep it running — traders, trades, pubs, small offices and the folk doing the books for them at the kitchen table. The problems are usually practical: accounts software that will not open, email that has stopped arriving, a backup nobody has checked in two years.
What we help with in Otley
Sage, QuickBooks and Xero
Installs, upgrades, company files that will not open, and the Making Tax Digital connection to HMRC that has quietly expired. We know the technical side, so your bookkeeper does not have to.
Business email that behaves
Moving off an old email account onto Microsoft 365, setting up info@ and accounts@ shared mailboxes, and getting it all working on your phone as well.
Backups you can trust
For a small business the accounts file and the customer list are everything. We set up a backup that runs by itself, keeps a copy off site, and prove it restores.
Printers and the office network
The printer that works from one PC and not the other, the Wi-Fi that drops upstairs, the shared drive that has gone missing. The everyday stuff that eats a morning.
Round and about.
Covering Otley and nearby
We visit homes and businesses across Otley and the surrounding villages, and offer remote support anywhere. If you're not sure whether you're in range, just ask.
- Otley
- Pool-in-Wharfedale
- Bramhope
- Menston
- Burley-in-Wharfedale
- Newall
The Straight-Talking Promise
- Plain English, always. If we use a word you don't understand, that's our fault, not yours. Ask us and we'll explain it properly.
- The price before the work. You'll know what it costs before we start. If the job turns out bigger, we stop and ask you first.
- An honest "is it worth it?". If a new one would be cheaper than fixing the old one, we'll say so — even when it costs us the job.
- No fix, no fee. If we can't sort it, you pay nothing — no call-out, no diagnosis fee, no mileage. No matter what.
- A real person, not a call centre. You'll talk to the person who actually fixes it, and they'll remember you next time.
Rather fix it yourself?
Our free guides are written the way we'd explain it sat next to you.
Sage 50 month end: a practical checklist
The order to do things in so your month end balances first time, with the checks that catch the usual errors.
Microsoft OutlookAdd a shared mailbox in Outlook
Get info@ or accounts@ showing in your Outlook, and send replies from that address rather than your own.
Windows & PC BasicsA backup that will actually save you
The 3-2-1 rule in plain English, what to back up, and the test most people never do.
Other areas we cover
Put t' kettle on.
Summat up in Otley? Tell us straight
Describe it in your own words. We'll tell you honestly whether it's a five-minute remote fix or a visit — and what it'll cost before we start.
